Frequently Asked Questions

Coffee FAQs

What is the best way to store ground coffee?

We recommend that you store your coffee at room temperature. It’s also a good idea to keep coffee in an opaque airtight container, in a cool dark place to ensure freshness.

How long do I leave the coffee bag in for?

We recommend a 2 – 3 minute brew time. This will allow the coffee to infuse optimally to the desired strength.

Coffee is as unique as you, so experiment with the water temperature, water volume, and brew time to customise the perfect cup.

What is the difference between Arabica and Robusta?

Quality Arabica coffee is grown at higher altitudes and produces coffees that are clean, sweet with bright acidity.

Robusta coffee is grown at lower altitudes, has a greater level of caffeine, and is less sweet than Arabica. Robusta coffees are commonly used where added strength or caffeine is required.